Shipping policy

Shipping Policy

Thank you for shopping with StoryBoard!

We’re proud to offer worldwide shipping on all orders.

Order Processing

All orders are processed within 2–5 business days after your purchase is confirmed if there are zero confirmed carrier delays.
Once your order has been shipped, you will receive a confirmation email with your tracking information.

Estimated Delivery Time

Our products typically arrive within 10–15 business days, depending on your location and local postal services.

Please note that delivery times are estimates and may vary.

Shipping Delays

Shipping times may occasionally be extended due to factors beyond our control, including but not limited to:

  • High order volumes

  • Carrier delays

  • Customs inspections

We appreciate your patience and assure you that we work closely with our fulfillment partners and carriers to deliver your order as quickly as possible.

Order Tracking

Once your order has been dispatched, a tracking number will be sent to you via email. You can use this tracking number to follow your package’s journey until it reaches your door.

Incorrect Address Disclaimer

Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for packages that are delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.